FAQ
Common questions
Carl books Boston tee times over text. No app, no scrolling, no hold music. Here's how it works, what's covered, and what happens when a course is sold out.
Getting started
4 questionsWhat is Carl?
Carl is an AI golf concierge that finds and books tee times for you over text. Tell him your date, how many players, and any preferences — he searches GolfNow, TeeOff, and calls pro shops directly, then texts back ranked options. No app, no account.
Do I need to download an app?
No. Carl works over iMessage or SMS — just text the number. Nothing to install, no login to forget, no notification settings to deal with.
How do I get started?
Carl is in private beta right now. Join the waitlist and we'll text you when your spot opens up. Early access is free.
Is Carl available outside Boston?
Not yet. Carl covers 135+ public courses within 30 miles of downtown Boston. Other cities are coming. Email us if you want in early.
How it works
6 questionsCarl calls pro shops directly. About 30% of the time a course shows sold out online, a phone call finds open tee times. No other booking tool does this.
How does Carl find tee times?
Carl pulls live availability from GolfNow and TeeOff, then calls pro shops directly for courses that don't list online or show as sold out. You get a ranked list via text: times, prices, how far. Sorted by what fits.
Is Carl just a GolfNow wrapper?
No. GolfNow and TeeOff are part of the search, but Carl also calls pro shops directly — which is how he finds availability that doesn't show up online. He searches across booking systems, so you're not stuck with whatever one platform happens to show.
Does Carl actually call the pro shop?
Yes. About 30% of the time a course looks sold out online, a phone call finds open tee times. Carl handles the call and reports back. You don't have to do anything.
What if Carl can't find anything?
He'll tell you straight. If nothing fits, Carl suggests the closest thing: different day, nearby course, earlier time. He won't send back zero results and disappear.
How fast does Carl respond?
Under 10 seconds for the initial search. If Carl needs to call a pro shop, it takes a few minutes — but he'll text you to let you know he's on it so you're not left wondering.
Can Carl book for groups?
Yes. Just tell him how many players when you text. He'll search for tee times that fit your group and handle the booking. Most courses accommodate groups of 2–4; larger outings may need a separate conversation.
Courses & coverage
4 questionsWhat courses does Carl cover?
135+ public and semi-private courses within 30 miles of downtown Boston — everything from Granite Links and Ponkapoag to Furnace Brook and Brookmeadow. If it's public and bookable in Greater Boston, Carl knows about it.
What about George Wright and Boston permit courses?
Carl covers George Wright. It runs on the Boston Parks permit system: permit holders can book 5 days out, non-holders 4 days. Carl knows the window and times his search accordingly — just mention it when you text.
Does Carl cover private clubs?
Not right now. Carl focuses on courses anyone can book. Private clubs are members-only by nature, so they're not in the mix.
How far out can Carl book?
Most Boston-area courses on GolfNow open up 7 days in advance. Some allow 14-day windows. Carl knows each course's booking window and will tell you the earliest he can search for your date.
Pricing & payments
3 questionsIs Carl free?
Yes, during private beta. Paid tiers are coming. Carl Pro ($9.99/month or $79/year) adds cancellation alerts, price drop notifications, and auto-booking. Beta users stay free through the beta period.
How does Carl handle payments?
Carl uses Stripe for secure payment processing. Your card details never touch Carl's servers — Stripe handles all of that. You get a confirmation text once your booking goes through.
What's coming in paid tiers?
Carl Pro will add cancellation alerts (get notified the moment a sold-out time opens up), price drop alerts, and auto-booking so Carl can grab a time as soon as it becomes available. Features get added based on what beta users actually want.
Privacy & trust
3 questionsWhy should I trust an AI with my tee time?
Fair question. Private beta exists for exactly this reason: to catch edge cases before we scale. Every booking gets confirmed via text. You always know what was booked, when, and where. If something goes wrong, we fix it.
Does Carl store my credit card?
No. Card details are processed and stored by Stripe, not Carl. Carl only sees a payment confirmation token — the same way any modern checkout works.
What data does Carl keep?
Carl stores your booking history and preferences to make better recommendations over time. We don't sell your data, we don't share it with courses, and you can ask us to delete it anytime.
Carl is free for early users. Join the waitlist and we'll text you when your spot opens up.
Join the waitlist →